Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Returns
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Bold Earrings (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://boldearrings.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
as described fast shipping to Canada absolutely beautiful
larger than expected, really cute
Beautiful are worth it!
Super bontios. They shine a lot
Are monísimos, Maybe something heavy but very pretty, the flawless finish
They're super hemeous, same as the picture
Beautiful enamel
Perfect! Just like picture. Put a Nickle to compare size. Good quality.
Nice but too big
So cute!!! Very fast shipping too.
Beautiful, 2EME time I order. This time I received it in 10 days nickel (I had paid the delivery fee)
Such great quality!! Love them!
Beautiful, fast shipping to colombia
As expected.
Big & Bling, these are bigger than usual but just what I wanted, I love them, also shipped securely in plenty of bubble wrap very appreciated, thank you…
Perfection
I have q say capital Q can't be more original, more beautiful and fun, cheaper. They 've all arrived in just 1 week and in perfect condition. 2 Unique minipegas: the pinchito q enters the hole of the ear goes into a single horn of the earring with which is a little overturned. And if they weighed less they would be to put them on every day! Thank you! Repeat it
Beautiful excellent thanks
Exactly as pictured, love them.
The Palm as follows: No. cute
Las pictures of product don't do righteousness to cute they are! I am a fan of Disney and I have many earrings line and they have left me very expensive and definitely these look much best quality!!! If you animas to buy them believe me you never regret it!!!!
Get very fast, just like the image. Lightweight
Arrived super fast and weigh, are large and draw a lot of attention n.n
For me for Hanukkah, also if I already Old am.
Chulis. A little bigger than thought